FAQ
Is shop.ShoesOnlie a legitimate store?
Yes. ShoesOnlie is an independent online fashion retailer committed to transparent policies and reliable service.
How long does shipping take?
Orders typically arrive within 7–15 business days after shipment.
Can I cancel or change my order?
Please contact us as soon as possible. Once an order has shipped, changes may no longer be possible.
What if the item doesn’t fit?
You may request an exchange or return within 30 days of delivery, provided the item meets our return conditions.
How can I contact customer support?
You can reach us through the contact information listed on our website. We usually respond within 24–48 business hours.